🔁 Return & Refund Policy

At Bare Crumbs, every Bundt, brownie, cookie, and loaf is baked fresh. We take great care in crafting and delivering your baked goods. If you face any issue with your order, we are here to help.

🔹 1. Eligibility for Refunds

• You received the wrong dessert or an incomplete order.
• Your order was not delivered.
• The dessert was damaged or spoiled upon delivery.
• You were charged more than once for the same order.

🔹 2. Non-Refundable Situations

• Change of mind after placing the order.
• Delays due to customer unavailability or incorrect delivery address.
• Dissatisfaction based on taste preference (unless product quality is compromised).
• Partial consumption or tampering with the delivered product.

🔹 3. Requesting a Refund

Please contact us within 2 hours of delivery:

📧 prithvi@hyperapps.in

Please include:

• Your Order ID
• A description of the issue
• Photo evidence (if applicable)

🔹 4. Refund Processing

• Refunds are issued after review and approval.
• Approved refunds will be sent to your original payment method.
• Refunds are typically processed within 5–7 business days.
• Razorpay/UPI timelines may vary based on your bank.

🔹 5. Cancellations

Orders can only be canceled before baking or preparation begins. Once your order enters production, cancellations are no longer possible.

To cancel, please contact us immediately.

🏡 6. Need Help?

If you are unsure whether your case qualifies for a refund, feel free to contact us. We aim to resolve every concern fairly and promptly.